All you need to know about Polaris online banking 2021/2022

polaris online Banking

Are you just banking with Polaris for the first time and you want to know all about polaris online banking code such as how to transfer using USSD code, How to activate Polaris online banking? and all you need to know about polaris banking will be detailed to you in this article

This article is for educational purposes and nothing more, we will only guide you through to make your online banking with Polaris easy.

Transferring funds, checking account balances, paying bills, has never been easy, thanks to online banking that has made it easy for us to make transactions without leaving our comfort zone.

So with our smartphones, Symbian phone, or even java phones, we can make banking transactions such as transferring money, checking account balances and numbers, getting our BVN, and more.

Polaris which was formerly known as Skye Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018, to offer commercial banking services to the Nigerian public. If you want to know more about Polaris histories and why they switched from Skye to what they are now check out their website.

Polaris Bank has been doing great so far, you can sign up with Polaris bank now using their USSD code it is a very simple step and in this article, we will make sure you know everything.

Important: This is banking, your identity must be valid to avoid issues and complications, especially your personal details, Login details and email especially used for registering, all must be valid.

How to use Polaris Smart Banking with *833#

It all starts with dialing *833#, you can do all the following with this code, banking just got easier with Polaris bank.

  1. Open an account instantly
  2. Buy Airtime
  3. Transfer funds
  4. Pay bills more convenietly
  5. No data, no worries

One thing I love about using USSD (Unstructured Supplementary Service Data ) which is known as “quick code” is that you can use it even when there are no data connections on your phone and note that is very easy and simple.

How to use Polaris available services using USSD code

What are the quick codes used for different banking services, we will be listing out the various code used for different processes below

  1. Open an Account (*833*1#)
  2. Pay Bills (*833*2#)
  3. Transfer Funds (*833*3#)
  4. Hotlist cards (*833*4#)
  5. Update your BVN (*833*5#) – Coming Soon
  6. Check your Balance (*833*6#)
  7. Pay with MasterPass (*833*7#)
  8. Airtime Top-up
  9. Other Services

In this article, we guide you on how to make use of most of these services and how to make your banking swifter using them.

How to Sign up with Polaris using USSD code *833#

If you are signed up for PolarisMobile, dial *833# and start transacting. However, if you are not signed up on PolarisMobile, please follow the steps below:

  1. Dial *833# from your Polaris Bank registered line
  2. Follow the prompts to enter your account Number
  3. Enter any 4 digit number to be used as PIN
  4. Balance is displayed
  5. You are now registered for *833# Smart Banking

How to Pay Bills with Polaris using USSD code *833*2#

Do you know you can pay into your Betting account and renew your GoTV, DSTV subscription, and more using Polaris USSD code, and it is just very easy

Renew your DSTV subscription, pay your electricity bills, and fund your Bet9ja account with *833#.
Dial *833*2# from your mobile phone, select your preferred account to pay with, select a biller, and follow the prompts to input the payment details and validate with your PIN to complete the payment.

Open a Polaris Bank Account instantly from the convenience of your home and wherever you are. all you need to do is to Dial *833*1# and follow the onscreen prompts, an account number will be created automatically and sent to you via SMS.
Account opening forms are NOT required for the signup process. Once you sign up, look out for your ten-digit account number (NUBAN).

Take the following steps below:

  1. Dial *833# and select option 1 or Dial *833*1# from your mobile phone
  2. Follow the prompts to enter your: First name | Last name | Date of Birth | Address
  3. Once completed, you will receive an SMS notification immediately advising you of your new Polaris Bank Account Number and next steps required if any.

Important: Make sure your details are who you are, don’t fake details to avoid complication and stress in the future

How to Transfer funds on Polaris using USSD code *833*3#

Dial *833*Amount*Account Number# from your phone line registered with Polaris Bank (alert line), then follow the on-screen prompts.

Steps to take

  1. Dial *833*Amount*Account Number# (e.g. *833*1000*1234567890#)
  2. Select the bank of the account you want to transfer to
  3. Verify the account Name
  4. Select which of your accounts you want to transfer from
  5. Enter your PIN to complete the transaction (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration

You can also transfer funds by following the steps below:

  1. Dial *833# and select option 3 (Transfers) or Dial *833*3#
  2. Select the account to debit
  3. Select receiver’s bank
  4. Enter the Account Number you would like to transfer to and click ‘Send’
  5. Confirm the Account name and enter the ‘Amount’ to transfer
  6. Enter your Pin (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration)

NOTE: This procedures were not formulated by us, it from a direct source and this was the instruction, incase you have troubles or it not working kindly comment the issues you are facing below.

How to use Polarist Hotlist card option using USSD *833*4#

What does it mean by Hotlisting a card? we can simply say hotlisting a card simply means blocking/deactivating your debit card in case it got missing, stolen, or expired. this is for security purposes and it need only your permission to do so.

Polaris bank had to do this for any reason which we know is a very idea, and without visiting the bank and filling forms we can easily block our card if stolen. You don’t need mobile data for this process at all.

Just Dial *883*4# and follow the on-screen prompts to quickly deactivate your debit card

How to check you Polaris account balance using USSD (*833*6#)

There is no need for brave traffic to visit the branch or stand in line queuing up to check your balance at the ATM. Dial; *833*6# on your mobile phone and follow the on-screen prompts.

Steps to take

  • Dial *833*6# from your Polaris Bank registered line
  • Select option 6 to check your balance
  • Follow the prompts to enter your account Number
  • Enter any 4 digit number to be used as PIN (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration)

N.B: Please note there is a N10 charge to check your balance

How to Pay with Polaris MasterPass options using USSD (*833*7#)

Do you know you can pay with Masterpass anywhere you see a Masterpass logo?, all you need to do is Enter the MasterPass code of the merchant you would like to pay.

Pay for everything with MasterPass on *833*7#, all you need is to Dial *833*7# and then follow the on-screen prompt to make the MasterPass payment.

Steps to take

  • Dial *833*7# from your phone line registered with Polaris Bank
  • Enter the Master Pass Code of the Merchant you would like to pay
  • Enter Amount of the goods or service you want to pay for
  • Select which of your accounts you would like to use to make the payment
  • Enter your PIN to complete the payment

N.B: The MasterPass Merchant Code is usually displayed under the MasterPass QR code displayed at the seller’s (Merchant) location. Please ask a member of the Merchant’s staff at the location if in doubt.

How to Top-up Airtime using USSD (*833*Amout*phonenumber#)

Dial *833*AMOUNT# to buy Airtime for yourself or dial *833*AMOUNT*PHONENUMBER# to buy airtime for others and follow the on-screen prompts to keep the conversation going.
You can also dial *833# from your mobile phone, select option 8, and follow the on-screen prompts.

Self Top-up

  • Dial *833*AMOUNT# from your phone line registered with Polaris Bank and your line is instantly recharged

Third-Party Top-up

  • Dial *833*AMOUNT*PHONENUMBER# (e.g. *833*100*08001234567#)
  • Select account
  • Select network
  • Select Account to Debit
  • Enter Pin
  • You can also buy Airtime by following the steps below
  • Dial *833#
  • Select option 8 on the menu (Airtime top-up) click on send
  • Select option 2 for third party
  • Select the account to debit`
  • Select receiver’s network
  • Enter receiver’s phone number
  • Enter airtime amount
  • Enter pin (this should be PolarisMobile PIN for PolarisMobile users)

Do you know there are other services you can get access to on Polaris quick code, we will explore some of their self-services offering on *833# smart banking.

How to access other Polaris online banking Services

Explore some of our self-service offerings on *833# Smart Banking.
Have you forgotten your PIN or accidentally locked your PIN? Contact us for a PIN reset

Alternatively, dial *833# and follow the steps below to change your PIN and continue transacting:

  • Change PIN
  • Dial *833# from your phone line registered with Polaris Bank
  • Select option 9 or * on the menu (other services) click on send
  • Select option 1 for PIN change
  • Select the account number you would like to change pin for
  • Enter your current PIN or default pin (where a PIN reset has been done) in the ‘OLD PIN” field and send
  • Enter your new preferred PIN in the ‘New PIN’ field
  • Re-Enter your new preferred PIN to confirm
  • Your PIN has been successfully change

I hope this article was helpful, we will be looking at issues that may arise while trying to bank using the quick code ( USSD)

Issues facing Polaris USSD

Important: This is banking, your identity must be valid to avoid issues and complications, especially your personal details, Login details and email especially used for registering, all must be valid.

Note that most times you may face challenges while using the Polaris quick code method, but it is fine, it happens to all banks not just Polaris. Most times this might be due to some network issues, in this article we will be looking at issues like that and what to do.

Service Provider glitch

You may face some issues while trying to use *833# like “Dear customer, the service is currently unavailable due to service provider glitch”. These may occur due to some issues from the service provider, don’t panic, if you really need it urgently kindly be patient and bear with them it is a service issue.

Most of the issues facing Polaris USSD might not really be from banks, but it may be the service provider like MTN, GLO, and the rest.

Do have patience and try again later.

Polaris On-screen prompt refuse to show up

This may not be a network issue, most time you need to reboot your phone or check if your sim is really working, and also check the network too. rebooting the phone can cease the issue from persisting, but if it continues then try again later this issues might be from the USSD code or it could be under maintenance.

Polaris prompt screen goes off

This is possible, not just on Polaris banking this includes all other USSD services. Make your decisions faster while using USSD, wasting much time on a prompt will result in session timeout which is normal and it may cause you to start the process all over again.

The only solution to this is you, make your decision on which option to go for, don’t waste time on one prompt screen.

This is all for now, any other issues, kindly drop it below the comment section, we will get back to you and update our article too

PolarisMobile – How to use Polaris mobile Banking

Important: This is banking, your identity must be valid to avoid issues and complications, especially your personal details, Login details and email especially used for registering, all must be valid.

Have you heard of PolarisMobile? Do you have a smart android phone? then what are you waiting for you have got an alternative for USSD.

PolarisMobile makes life much easier, it just takes all the *833*1, 2,3,4,5,6,7,# and puts them in a very easy and fascinating way.

You just have to get the app from the Google play store or Appstore for iPhone users, and then follow the process below.

Polaris Bank is providing a completely new and more exciting mobile banking experience to its existing and prospective customers with the new PolarisMobile App.

This new app offers more convenience to users, giving them easy access to banking services 24/7, with lots of self-service functionalities. Some of the exciting features of the new PolarisMobile App are as follows:

Benefits and how to download polaris Banking app

Self-registration options with debit card or account

  • Auto-enrollment of linked accounts of the same customers
  • Faster login with fingerprint on devices that support this feature
  • Increased default transaction limits at registration
  • Self-service option for transaction limit increase
  • Send Money to extended beneficiary’s destinations (Commercial Banks, Micro-Finance Banks, Primary Mortgage Banks etc.)
  • Buy Airtime for self, family & friends
  • Pay Bills (Bet9Ja, DSTV/GoTV, Startimes, EKEDC etc)
  • Hide/show balance, Reset/Change PIN etc (under Profile Settings)
  • 24-hour customer service support via live chat
  • ATM/Branch locator
  • Quick selection of phone numbers from device contacts list for airtime top up
  • And lots more

Visit the play store or app store and search for PolarisMobile

PolarisXperience (Internet Banking)

PolarisXperience is a robust user-friendly platform that boasts of delivering a plethora of services you can initiate and complete at the click of your mouse anywhere and at any time.

You don’t have that Polarisbanklimited on your phone, well Polaris still got you covered and you can make your transactions using Internet Banking on the browser.

Important: This is banking, your identity must be valid to avoid issues and complications, especially your personal details, Login details and email especially used for registering, all must be valid.

Internet banking has features like:

  1. Make payments and transfer within and outside the bank
  2. Initiate international funds transfer
  3. Set standing instructions
  4. Pay bills such as cable TV, Internet subscriptions, Utility, Transport and Toll
  5. Top-up airtime
  6. Request for cheque book
  7. Block your lost or stolen cards

. . . and lots more

PolarisXperience Benefits

Don’t underrate Polaris Internet banking it has a lot of benefits that will shock you and they are secured too.

  • Simple, fast and convenient to use.
  • Easy access to your account 24/7 and even on public holidays.
  • Eliminates time spent in the banking hall
  • Be in control of your account activities
  • Avoid planning your day around the bank’s hours

Do you wanna sign up, good idea below are the easy steps to signup

Steps to sign up for Polaris Internet Banking

  1. Visit their link here on the browser Click here 
  2. Visit the closest branch to complete and submit an internet banking request form

Congratulation, you are now banking with Polaris and you noticed that you can’t remember your password to log into your account, Don’t worry Polaris got you covered.

How to retrieve my Polaris Internet Banking Password

Make sure you still have access to your email address as it will be really important in this process.

Follow the step below:

  1. Click here or check your registered e-mail address for your login credentials.

Important: This is banking, your identity must be valid to avoid issues and complications, especially your personal details, Login details and email especially used for registering, all must be valid.

Frequently Asked Questions (FAQs)

There are many questions a lot of people ask and we will be having some of them in this article.

Must I have a Polaris Bank account to use *833# services?

All services presently available on*833# require the user to have an active Polaris Bank account except Account Opening.

What do I do if a session times out?

Dial *833# again, you will be prompted to enter “C” to continue your previous session or enter “E” to exit the session and start an afresh session.

I dial *833# and I get an error “Connection Problem or Invalid MMI code”. What do I do?

Confirm your line is topped up with at least 10 Naira Airtime (not post-paid or borrowed) and redial *833#.

Do I need to have PolarisMobile to use *833# Smart Code?

No. You just need to have an active Polaris Bank account and an SMS-enabled Mobile phone. If you are signed up for Polaris Mobile in the past, you will be required to use your Polaris Mobile PIN.

Are there straight strings for each *833# service?

Yes.

  • Buy Airtime (self) Dial *833*AMOUNT
  • Buy Airtime (others) Dial *833*AMOUNT*PHONENUMBER#
  • Transfer Funds Dial *833*AMOUNT*ACCOUNTNUMBER#

How many times can I use the *833# Smart Code service in a day?

Use is infinite, as far as the cumulative limit of N50, 000 has not been reached.

What is my transaction limit for Airtime Top on *833# Smart Banking?

N5,000 daily and N20,000 monthly.

if there are any other questions, you can bring them up in the comment section below, where we will answer them all.

Kindly visit their official website at Polarisbanklimited now.

Note: we are not partnering with this bank, we are making sure information get a lot more easier.

Conclusion

Naijaeduruns have taught you all you need to know about Polaris online Banking, if this article was helpful to make sure you share and if want to ask any questions related to online banking, don’t hesitate to comment below.

joestack
Hey, I'm chijioke joseph, am a blogger, content writer, web developer, and naijaeduruns is where i bring educational information to your doorstep. talking about what I love most, I enjoy coding and writing an article when am less busy, i stick close to soft music while I write.